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For the past 15 years, Siteground has been hosting websites for business owners like you + like me. They host over 2 million domains. How long they’ve been in business + how many domains they host says a lot but Siteground also has a high customer satisfaction rating of 99.7% (There’s always that .3% of an unhappy customer, right?).
These figures alone shout that Siteground is one of the big players in web hosting but how good is their hosting service?
I personally use Siteground for hosting all four of my websites. So I can speak to my own experience using Siteground for the last four years. Similar to many web hosting services, Siteground offers different plans + services.
I’m going to give you an in-depth look into everything Siteground has to offer so you can decide if it is the best web hosting for your business.
Best Web Hosting Plans
Siteground offers three different plans for web hosting. You have the option to pay month-to-month or save pretty drastically by paying for the multiple years upfront. As you can see, Siteground offers plans that meet where your business is.
I have the Grow Big account because I have four websites. If you only have one website then the Startup plan might be all you need. The special price is the price you pay for long-term contracts. The price below that is the monthly regular pricing.
When you are trying to decide which is the best web hosting service for your business, there are definitely essential features that you want to look for + then there are some nice-to-have features.
These are the essentials that Siteground offers for web hosting.
Fast website performance
I took an SEO course earlier this year + the host of the course had us test our website speed. You want to have a super-fast website speed because if your prospective clients + clients have to wait + wait + then wait some more for your website to load then you are likely to lose their attention. Siteground offers “ultra-fast” website speed.
All of my websites that I host on Siteground load in less than 2 seconds.
You’ve probably heard the horror stories of other planners having their websites hacked, losing everything + having to start from scratch. Siteground removes the fear from my mind + heart because they take security measures at the server level + the application level. Siteground also offers SSL (for free) to protect your + your clients’ data + creates a daily backup of your site.
Phew…That’s a lot of safety + security.
All of the Siteground plans include WordPress installation. The plans also update your WordPress automatically + provide you support in case you have any problems with WordPress. You can also use other Content Management Systems such as Joomla, Magento + more.
Uptime is how much of the time your website works — or is up + running. Having a website is useless if when your clients + prospective clients go to the site it’s not working. In the last year + a half, the uptime rate for Siteground is 99.99%. So 99.99% of the time, the sites hosted on Siteground have been up, running + accessible almost 100% of the time.
In fact, Siteground offers a guarantee for at least 99.99% uptime. If uptime ever dips below this level then they offer customers free months of hosting.
Ideally, the best web host is the one that you never have to contact because you’re having a problem. Ideally, you want to never have any problems so you never have to contact them.
Realistically, the best web host is the one that has superior customer service + is there when you need them. I have had to contact Siteground MAYBE 3-4 times since I started using them as a host four years ago. The employees are nice, knowledgeable + helpful.
Someone at Siteground is available 24/7 in a variety of ways. They have chat, phone + email assistance so depending on your contact preference + need level, you can reach someone any time of the day or night.
While other web host services offer 15-day money-back guarantees, Siteground stands out as the best web host with a 30-day money-back guarantee. If you’re not satisfied with the host in those 30 days, you get your money back.
I have used other website hosts in the past (GoDaddy for many, many years + then Bluehost). Both relationships ended with messy breakups.
After experiencing customer service issues + functionality issues with both hosts, I switched to Siteground + never looked back. If you’re looking to switch hosts or are starting up your website, you want the best web hosting service so I suggest you at least check out what Siteground offers.